Contact Us

Contact Information

* Required Fields

 

CUSTOMER SERVICE

We believe that there’s a difference between a group of athletes and a community of athletes. Communication creates community.

If you need additional information or have any questions or comments please feel free to contact us.

Write to:

Injinji Inc.
10373 Roselle Street Suite 130
San Diego, CA 92121

Fax:

(858) 581-6047
 

Email:

This email address is being protected from spambots. You need JavaScript enabled to view it. for online order inquiries, This email address is being protected from spambots. You need JavaScript enabled to view it. for general info and all other inquiries

Hours of Operation:


Monday - Friday, 9 a.m. - 5 p.m. Pacific Standard Time

 

FAQ's

Q: Injin…what?! What does Injinji mean and how is it pronounced?
A:
“Injinji” pronounced (In-gin-gee) and is an African term that describes when a drumming circle reaches a climax, the peak in the performance, when all of the participants are at one with the rhythm, when everyone hits a stride and there is unison among all. We believe that translates to our community of athletes and the common goal of reaching one’s peak of performance.

Q: What are the advantages of using Injinji toesocks?
A:
The advantages of toesocks are so plentiful once you experience them, you may not want to wear any other sock again. The 5 toe sleeve design and superior fiber construction provides:
- Proper Toe Alignment (makes for healthier happy feet)
- Superior Moisture Management (drier and less smelly feet)
- Better posture, better balance (you get full use of your toes!)
- Blister and hotspot prevention (relieve some of that foot pain)
- Tactile Feel (enabling natural feel and movement in ANY shoe)

Q: I am a men’s 10.5 foot. Should I wear a size medium or large?
A:
If your foot lies in between two sizes, we recommend sizing up to the next size, i.e. 11 or Large. See Sizing for more information.

Q: How should I care for my toesocks?
A:
Machine wash your Injinjis warm using a gentle cycle. Line-drying your socks is actually the best method to protect the quality of the sock fiber. Do not bleach, iron, or dry clean your Injinjis. Trimmed toenails and clean shoes also go a long way to prevent premature wear.

Q: What is COOLMAX®?
A:
COOLMAX® is a high performance fabric that is soft, breathable, and moisture wicking. COOLMAX® wicks moisture away for fast evaporation that helps keep your feet cool and dry.

Q: What’s the difference between the Original and Midweight styles?
A:
The Performance Original weight sock is not too thin, not too thick. It provides a moderate interface for everyday use in any shoe, climate, or terrain. It’s a great go-to sock for sport and casual use.

The Performance Midweight sock provides additional padding from the heel to the toes. It features a honeycomb design on top of the foot for added breathability and a light compression for proper fit. If you have sensitive feet and prefer more sock protection you’d like the Midweight. The Midweight is great for cooler temperatures as well.

Q: Can I wear Injinji inside any shoe?
A:
Absolutely! Injinjis are designed to fit the natural shape of your foot and therefore can fit in any shoe your foot does. Running shoes, sandals, combat boots, ballerina slippers, roller blades- you name it! If your foot fits inside, Injinji will take your performance and comfort to the next level.

Q: Doesn’t it feel funny having something between your toes?
A:
You will definitely notice a new sensation when you first slip on your Injinji toesock as your body and mind are not accustomed to the luxury of having individual compartments for your toes. This sensation soon dissipates much like putting your watch on the other arm; you know it’s there for the first few minutes then your body becomes accustomed to it. You will soon feel that separating the toes prove to be exceptionally comfortable.

Q: Are they hard to get on?

A: It will take a few extra seconds to properly fit your Injinji toesock onto your foot. Right out of the package, the toe compartments are flat and have yet to form to your particular toe shape. Once you have worn and washed your socks once or twice you will find that the sock material has a memory and your toes will slide into the pockets with relative ease. Make sure you “set” your toes in their individual sleeves before you pull the sock over your heel.

Q: My toes are a funny shape. Will these socks fit me?
A:
We have seen short toes, long toes, fat toes, skinny toes, overlapping toes and even a variety of each on one foot! Injinji’s fiber construction allows our toesocks to conform and mold to the myriad of different toe shapes and sizes.

Store Policies

Satication Guarantee

Warranty

Injinji offers a 100% satisfaction guarantee on all craftsmanship and materials within our Return Policy guidelines.



Return Policy

If you are not satisfied with your Injinji toesocks within 60 days of purchase, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. . All returns and exchanges require an RMA issued by Injinji to be included in the return package. Please note on final sale items, no exchanges can be made.

Injinji will only assume shipping charges on returned products that are defective in craftsmanship or the result of a shipping error.

Unfortunately Injinji will not ship exchanges or refunds to International addresses.

Coupons/Discounts

Only one coupon per customer, per order. Coupons and/or specials cannot be combined. Current coupons and discounts cannot be applied to previous orders.

Payment Methods

We currently accept Visa, MasterCard, Discover and American Express.

Tax

Because Injinji is located in California, all purchases will be subject to 8.75% sales tax. Orders from all other states are not taxable.

International Ordering

Shipping outside the US is not offered at this time. We apologize for any inconvenience.

For a list of our international distributors, see our Dealer Locator page and select your country of origin.

P.O. Box or Military APO/FPO Address

Shipping is available to a P.O. Box or Military APO/FPO address. Please make sure to double check all shipping details before submitting your order.